Transportation Services for Seniors and Persons with a Disability

SweetHART provides transportation services for Seniors and Persons with a Disability. There are several SweetHART options:



Dial-A-Ride is a door-to-door transportation service for seniors age 65 or older and persons of any age with a mobility disability. Dial-A-Ride service is available in Danbury, Bethel, Brookfield, New Fairfield, Newtown and Ridgefield. Service polices and availability varies by town. More Info>>


Half Fare

Half Fare is available to Seniors and Persons with a Disability. Just fill out an application for a SweetHART ID card and you can ride CityBus at half the cost. Fare Info>>


ADA Paratransit

ADA Paratransit is a door-to-door transportation service for individuals of any age with a physical or cognitive disability that prevents them from using CityBus. Trips that qualify as ADA Paratransit must have origins and destinations that are within the ADA service area, typically 3/4 of a mile of the CityBus system, and occur within the same hours of operation. ADA Paratransit service is available in Danbury, Bethel, Brookfield and New Milford. More Info>>


Chose an Option. I am...



Dial-a-Ride and Half Fare for Seniors  En españolEm português>

ADA Paratransit for Persons with a Disability En español> Em português>

Dial-a-Ride for Persons with Disabilities Application  En españolEm português>


Cost (exact change required)

$1.00 – SweetHART One-Way

  • $3.00 – ADA priority trips

  • $4.00 – Same day trips


Discount 10 ride Punch Passes can be purchased at the HARTransit office or by mail in order form.


62 Federal Road

Danbury, CT 06810


Monday-Thursday: 8:30am - 4:30pm

Fridays: 8:30am - 1:00pm


Apply to Ride

The first step to using SweetHART is completing an application. Applications are available in the links above, or call 203-744-4070 to request one by mail. Partially completed applications will not be accepted.


Application may be faxed, mailed or emailed to info@hartransit.com. Make sure
the copy of your identification is legible and do not send originals to our office.
Partially completed applications will not be accepted.


Mail to: 62 Federal Road, Danbury CT 06810


SweetHART Contact Information


Phone: 203-744-4070

  • Press 2 for Cancellations, Confirmations & Will Calls (Medical Trips Only)
  • Press 3 for Reservations
  • Press 6 for Lost & Found.
  • Press 7 for Pass Sales and Schedule Information.
  • Press 8 for Certification Questions & Customer Comments.
  • Ext. 232 for ADA Next Day Reservations on Weekends & Holidays.


Fax: 203-744-0764



Weather Alerts

HARTransit may curtail SweetHART operations if travel conditions are unsafe.
HARTransit will call any passengers affected by a cancellation of service and offer early return trips for riders transported prior to the onset of unsafe conditions.
For service cancellation announcements, please listen to


WLAD (800AM)

WDAQ (98.3 FM)


or call the HARTransit office: 203.744.4070

HARTransit on Twitter For the latest information follow HARTransit on Twitter