Transportation Services for Seniors and Persons with a Disability

SweetHART provides transportation services for Seniors and Persons with a Disability. There are several SweetHART options:



Dial-A-Ride is a door-to-door transportation service for seniors age 65 or older and persons of any age with a mobility disability. Dial-A-Ride service is available in Danbury, Bethel, Brookfield, New Fairfield, Newtown and Ridgefield. Service polices and availability varies by town. More Info>>


Half Fare

Half Fare is available to Seniors and Persons with a Disability. Just fill out an application for a SweetHART ID card and you can ride CityBus at half the cost. Fare Info>>


ADA Paratransit

ADA Paratransit is a door-to-door transportation service for individuals of any age with a physical or cognitive disability that prevents them from using CityBus. Trips that qualify as ADA Paratransit must have origins and destinations that are within the ADA service area, typically 3/4 of a mile of the CityBus system, and occur within the same hours of operation. ADA Paratransit service is available in Danbury, Bethel, Brookfield and New Milford. More Info>>


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Dial-a-Ride and Half Fare for Seniors  En españolEm português>

ADA Paratransit for Persons with a Disability En español> Em português>

Dial-a-Ride for Persons with Disabilities Application  En españolEm português>


Cost (exact change required)

$1.00 – SweetHART One-Way

  • $3.00 – ADA priority trips

  • $4.00 – Same day trips


Discount 10 ride Punch Passes can be purchased at the HARTransit office or by mail in order form.


62 Federal Road

Danbury, CT 06810


Monday-Thursday: 8:30am - 4:30pm

Fridays: 8:30am - 1:00pm


Apply to Ride

The first step to using SweetHART is completing an application. Applications are available in the links above, or call 203-744-4070 to request one by mail. Partially completed applications will not be accepted.


Application may be faxed, mailed or emailed to info@hartransit.com. Make sure
the copy of your identification is legible and do not send originals to our office.
Partially completed applications will not be accepted.


Mail to: 62 Federal Road, Danbury CT 06810


SweetHART Contact Information


Phone: 203-744-4070

  • Press 2 for Cancellations, Confirmations & Will Calls (Medical Trips Only)
  • Press 3 for Reservations
  • Press 6 for Lost & Found.
  • Press 7 for Pass Sales and Schedule Information.
  • Press 8 for Certification Questions & Customer Comments.
  • Ext. 232 for ADA Next Day Reservations on Weekends & Holidays.


Fax: 203-744-0764



Weather Alerts

HARTransit may curtail SweetHART operations if travel conditions are unsafe.
HARTransit will call any passengers affected by a cancellation of service and offer early return trips for riders transported prior to the onset of unsafe conditions.
For service cancellation announcements, please listen to


WLAD (800AM / 94.1FM)

WDAQ (98.3 FM)


or call the HARTransit office: 203.744.4070

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