SweetHART

SweetHART provides transportation services for Seniors and Persons with a Disability. There are several SweetHART options:

Dial-A-Ride

Dial-A-Ride is a door-to-door transportation service for seniors age 65 or older and persons of any age with a mobility disability. Dial-A-Ride service is available in Danbury, Bethel, Brookfield, New Fairfield, Newtown and Ridgefield. Service polices and availability varies by town. More Info>>

Half Fare

Half Fare is available to Seniors and Persons with a Disability. Just fill out an application for a SweetHART ID card and you can ride CityBus at half the cost. Fare Info>>

ADA Paratransit

ADA Paratransit is a door-to-door transportation service for individuals of any age with a physical or cognitive disability that prevents them from using CityBus. Trips that qualify as ADA Paratransit must have origins and destinations that are within the ADA service area, typically 3/4 of a mile of the CityBus system, and occur within the same hours of operation. ADA Paratransit service is available in Danbury, Bethel, Brookfield and New Milford. More Info>>

Chose an Option. I am...

Dial-a-Ride and Half Fare for Seniors  En español>  Em português>

ADA Paratransit for Persons with a Disability En español> Em português>

Dial-a-Ride for Persons with Disabilities Application  En español>  Em português>

Cost (exact change required)

$1.00 – SweetHART One-Way

• $3.00 – ADA priority trips

• $4.00 – Same day trips

To purchase SweetHART Passes

SweetHART Fares Information >>

Apply to Ride

The first step to using SweetHART is completing an application. Applications are available in the links above, or call 203-744-4070 to request one by mail. Partially completed applications will not be accepted.

Application may be faxed, mailed or emailed to info@hartransit.com. Make sure
the copy of your identification is legible and do not send originals to our office.
Partially completed applications will not be accepted.

Mail to: 62 Federal Road, Danbury CT 06810

SweetHART Contact Information

Phone: 203-744-4070

• Press 2 for Cancellations, Confirmations & Will Calls (Medical Trips Only)
• Press 3 for Reservations
• Press 6 for Lost & Found.
• Press 7 for Pass Sales and Schedule Information.
• Press 8 for Certification Questions & Customer Comments.
• Ext. 232 for ADA Next Day Reservations on Weekends & Holidays.

Fax: 203-744-0764

 SweetHART Videos>

View informative videos covering how to register, make redervations and ride.

Click below to see a printable detailed document on SweetHART Dial-a-Ride policies:

What is SweetHART Dial-a-Ride Service?>  En español>  Em português>

Click below to see a printable detailed document on SweetHART ADA Paratransit policies:

What is SweetHART ADA Paratransit Service?>  En español>  Em português>