SweetHART Dial-a-Ride

Door-to-Door Transportation Service

Dial-A-Ride is a door-to-door transportation service for seniors age 65 or older and persons of any age with a mobility disability. Dial-A-Ride service is available in Danbury, Bethel, Brookfield, New Fairfield, Newtown and Ridgefield. Service polices and availability varies by town. (See town by town list below 


Hours of Operation 


Municipality  Monday - Friday  Saturday  Sunday
Bethel First pickup 8:00 AM
Last pickup 4:00 PM
Not Available Not Available
Brookfield First pickup 7:40 AM
Last pickup 4:00 PM
Not Available Not Available
Danbury First pickup 7:00 AM
Last pickup 6:00 PM
Not Available Not Available
New Fairfield First pickup 8:00 AM
Last pickup 4:00 PM
First pickup 8:50 AM
Last pickup 4:00 PM
Not Available
Newtown First pickup 7:00 AM
Last pickup 4:15 PM
First pickup 8:15 AM
Last pickup 4:15 PM
Not Available
Ridgefield First pickup 8:00 AM
Last pickup 4:15 PM
First pickup 9:00 AM
Last pickup 3:00 PM
Not Available


Service policies and availabilty by town


For town residents within Bethel and to the communities of Brookfield, Danbury, and Newtown.


For town residents within Brookfield and to Danbury. Trips to New Milford may be booked depending on schedule availability.


For city residents to any location within Danbury. Trips to Bethel, Brookfield, New Fairfield and to selected medical offices in Newtown are provided, schedule permitting.

New Fairfield

For town residents within New Fairfield and to any location in Danbury. Trips are also permitted to Target in Bethel and the area of ShopRite in Brookfield.


For town residents within Newtown and to locations in Danbury, Brookfield and Bethel.


Most Ridgefield SweetHART service is limited to the town itself, unless otherwise authorized by town Social Services.

How to Apply...

Riders must apply to be eligible for the service. Applicants are eligible for both Dial-a-Ride and Half-Fare on CityBus.


I am...




Dial-a-Ride and Half Fare for Seniors Application  En españolEm português>

Dial-a-Ride for Persons with Disabilities Application  En españolEm português>


Applications may be faxed, mailed or emailed to info@hartransit.com. Make sure
the copy of your identification is legible and do not send originals to our office.
Partially completed applications will not be accepted.


62 Federal Road, Danbury CT 06810
Tel: (203) 744 4070 Fax: (203) 744-0764 

 SweetHART Videos>

View informative videos covering how to register, make redervations and ride.

Click below to see a printable detailed document on SweetHART Dial-a-Ride policies:

What is SweetHART Dial-a-Ride Service?>  En español>  Em português>